Ever since we started VibeNest Collective, one thing’s been clear—our customers aren’t just numbers. I still remember replying to every single email myself during our first year (yes, even at 2 AM!). Those late-night conversations shaped what we are today.
Honestly? We read every message. Whether it’s about that perfect dress that made your anniversary special or if something didn’t quite meet expectations—we want to know. Last month, a customer’s suggestion led us to redesign our packaging, and wow, what a difference!
Prefer live chat? Look for the purple icon in the corner—our team’s there to help!
Maybe you’re curious about fabric sourcing (we work with this amazing family-run mill in Portugal) or need styling advice. Whatever it is, here’s the thing—we’re real people who genuinely care. Last week, a bride emailed us panicking about alterations, and our designer video-called her right away. That’s just how we roll.
P.S. If you’re emailing about collaborations, put "Creative Vibes" in the subject line—it helps us spot you faster!